The following terms and conditions are applied to those properties listed on the www.gcapartments.com.au website. Should you have any questions or concerns regarding these terms and conditions please do not hesitate to contact us by either email: info@gcapartments.com.au or phone 1300 731 620.

IMPORTANT NOTE: Some conditions including final payment/deposit/ cancellation and amendments may vary slightly depending on Resort or Brand.

Validity: 01st April 10 - 31 March 2011 (except where noted).

How to book / quotes and reservations

Bookings can be made over the internet at info@gcapartments.com.au through the bookings page or by calling GC Apartments on 1300 731 620 (Australian callers) or + 61 7 4045 5091 (international callers). Quotes and reservations are subject to availability and actual pricing at the time of booking. Quotes are valid for seven (7) days. Any verbal quote given is an estimate only of the price, which will be subject to written advice on confirmation of the reservation from your booking agent.

Credit Card details will not be accepted through the booking page means of providing such details will be outlined at the time of making a reservation.

Deposit

A non-refundable deposit of $100 deposit per room (unless otherwise advised) must be received within 24 hours of making the booking. Payment of this deposit will indicate acceptance of these booking conditions.

GC Apartments bear no responsibility for monies paid until cleared funds are received in the account of GC Apartments.

Final payment

Full payment will be advised on a reservation to reservation basis at the time of making a reservation - dependant on the individual resort or brand requirements.

Prices listed include GST. If deposit or final payment is not received by the due date, we reserve the right to cancel the booking. Confirmation and invoices are subject to re-issue if incorrect through error or omission and the passenger accepts the liability to then pay the correct cost or to decline to retain the reservation.

Payment options

Payments accepted include credit cards (Amex, Visa, Mastercard and Bankcard only), AUD personal or bank cheques/drafts, AUD postal money orders and telegraphic transfer (allow 7 days transaction time). Prices quoted are in AUD and all payments must be made in AUD. A 2% credit card surcharge fee will be charged when payments are made via credit card.

 

Cancellations

Cancellation fees unless otherwise arranged are as follows:

• 30 days or more before arrival - full refund less a $100 administration fee

• Between 29 - 7 days before arrival - your holding deposit or 1 nights accommodation which ever is greater

• Less than 7 days before arrival - full payment unless the apartment is re-let

Rates in Australian dollars and inc GST

Amendments to date or property

Up to 48 hours prior to check in - $25 amendment fee (subject to availability) - this may vary dependant on the individual resort or brand requirements.

Within 48 hours prior to check-in - amendments not accepted.

Rates & changes

All rates featured are valid from 01st April 10 - 31 March 2011. Prices and conditions are correct at time of printing (10 Oct 05), but are subject to change without notice. Prices listed are in Australian Dollars and are inclusive of GST where applicable. All properties do not include transport from your home port to holiday destination and return, items of a personal nature, meals (unless specified), transfers and existing or proposed taxes and government charges, unless otherwise indicated.

Any verbal quote given is an estimate only of price, which will be subject to a written advice on confirmation of the reservation. The price of your holiday cannot be guaranteed until full payment is received.

All prices and other payments and conditions should be confirmed with your agent at the time of booking.

All guests are required to provide a credit card imprint on arrival to cover any miscellaneous charges. Where a credit card is not available a $100.00 cash deposit will be required. In addition, an acceptable form of photographic identification will need to be produced at the resort prior to check-in.

Kids Club

Only available at selected resorts. Age restrictions apply. Fee available on application. Only available to children checked into a resort where the Kids Club is located. If a child requires one on one care the service can provide this, however adequate notice (at least 48 hours) is required by the service and an extra fee may be involved.

The Resort reserves the right at any time to refuse service if adequate care cannot be provided. Operating hours may vary in non-peak seasons. A minimum of four children are required to operate the Kids Club. This service has the right to cancel the service if minimum numbers are not reached.

Children's prices

In most cases, children's prices for accommodation featured on this site refer to children occupying the same room/unit with at least two adults and using existing bedding. Additional charges will apply if extra beds or linen (including rollaways, sofa beds or cots) are required. Prices for any other combination of children and adults should be obtained from your travel consultant.

Accommodation

Whilst care is taken to ensure that the description of facilities and services of the Resorts are accurate, these are continually being changed, upgraded, and on occasion taken out of service. If any feature/facility is essential for the passenger in choosing a particular property, it is advisable that the guest checks this with their travel consultant at time of booking. GC Apartments cannot be held liable for omissions or errors, whether temporary or permanent of a property's facilities and services.

Property room photos may not be specific to actual room allocated. Photos are indicative only. Accommodation facilities listed may not apply to all room types.

Special requests

Whilst we attempt to satisfy all special requests, we are unable to provide a guarantee.

Maps & Images

Map images, if shown, are for general information and may not necessarily reflect actual routings, locations or services provided. Many of the destination shots featured on this site have been supplied by tourism authorities, including Tourism Queensland & Queenstown Tourism.

Travel insurance

We strongly recommend you purchase comprehensive travel insurance at time of booking. We suggest that the policy should include, but not be limited to, the following cover: Loss of deposit through cancellation; loss or damage to personal baggage and loss of money and medical expenses.

Not included in price of holiday

Airport taxes, costs of a personal nature e.g. laundry, taxis, telephone calls, room service.

Meals and transport are not included in the rates however some Resorts do have these as part of the package.

Booking arrangements

The person effecting a booking shall be deemed to have accepted the booking conditions on behalf of all persons named in the booking.

Documentation

Travel documents will be forwarded by post or email when full payment is received.

Under 18's

All clients under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18, the property has the right to refuse any booking, when the legal guardian over 18 cannot provide current photo ID if requested.

Package prices / per night prices

Per night prices are to be used as an indicator only and not as an extra night rate.

Responsibility

The GC Apartments can sometimes include third party products in special packages. As an agent on behalf of this product or service, GC Apartments shall not be liable under any circumstances for any failure by those service providers to fulfill such travel arrangements nor for any error, alteration or change of any kind made by those service providers following the acceptance of the booking by them. All coupons, vouchers, receipts and tickets are issued subject to the terms and conditions specified by those service providers.

GC Apartments both for itself and on the behalf of their employees or agents do not accept any responsibility for any act, omission, default or neglect of themselves, their employees or agents for injury, damage, or loss to persons or goods whatsoever or however the same may be caused and they do not warrant and are in no way responsible for the accuracy of any information given in statement made by their service providers in terms of travel arrangements. By utilising the travel services provided by GC Apartments, you agree that:

GC Apartments shall not be liable for the willful or negligent acts and/or omissions of such carriers and/or service providers. GC Apartments will not be liable for any accident, injury, delay, property damage or personal loss to you or those travelling with you in connection with any accommodation, transportation, or other travel services resulting directly or indirectly from any occurrences or conditions beyond its control, including but not limited to acts of terrorism, act of God, defects in vehicles, war, strikes, theft, delay, cancellation, civil disorder, disaster, Government regulations or changes in itinerary or schedule.

Please note that all travel documents, observance of laws and regulations of various Governments are your responsibility.

GC Apartments only accepts instructions on the above terms.

All Prices are in AUD.

Every effort is made to ensure that information displayed on this website is correct. Information and rates and GC Apartments websites are subject to change without notice.